Fellowes Designer Suites Black Keyboard Drawer (8038304) - Ergonomic Under Desk Tray for Home & Office Workspace Organization

MOST IMPORTANTLY: I ordered this product on July 18, 2010. The last day to return this product was August 30, 2010. THIS PRODUCT BROKE ON SEPTEMBER 8, 2010. NOW, I'M TOLD THAT I AM SCREWED The idea is you are able to slide the drawer forward and backward, under UNDER your desk top. On 9/8/2010 it was back under the desk, and when I pulled it forward it slide right but never stopped. Keyboard and mouse were on the floor, tray fell from my hands on top of keyboard and mouse, and the clamps holding it on were swinging in the wind. The metal slider bar just broke.I purchased this Fellowes Designer Suites Desk Ready Keyboard Drawer because I am unable to attach one with a drill. The description was ideal, so I paid 72 bucks ... 78 with shipping. It was easy enought to assemble and attached. It has three levels for the drawer to hang from, and the inside of the tray has three levels to raise or lower the tilt of the keyboard. It is wide enough for a keybaord and mouse to sit comfortable inside.Now, the tray has it's own wrist rest which takes up approximately three inches. There is approximately seven inches for keyboard, which sits behind the wrist rest in a box-like setting. That box-like setting sits approximately one inch deep to allow three degrees of tilting. When you place the keyboard in the box, the wrist rest sits extremely high, and the keyboard sits very low and far back. (THE WRIST REST SHOULD BE OPTIONAL.)I've attempting using every combination of every setting. Placing the tray high, medium and low, and adjusting the inside at every level of tilt, but it is very uncomfortable and causes pain in my hands, wrist and arms. I placed some books inside the box to raise it high enough to be even with the wrist rest so I am able to type on the keyboard. Unfortunately, the tray extends only 10 inche beyond the desk top, and since the wrist rest takes up over three inches, the back of the keybaord sits is under the desk top. If you have the tray raised to the highest level, you cannot fit your fingers under the desktop to access the Fkeys.The brackets are very UNstable, so as you type on the keyboard it bounces. If you pull the drawer out to far enough to access the back of the keyboard the tray drops down a level and is lopsided. The back of the the brackets just swing back and forth, there is nothing to stabilize them.Unfortunately, I was unable to attach this to my desk immediately, and now the time has past for me to be able to return it. I told my friend about the no-tool drawer because she wanted to purchase one for her desk too.Now, after she has tried it out, she decided it was crap and certainly not worth even a fraction of what I actually paid..The brackets should have a rod that connects them in the back so they don't slide around allowing the drawer to swing, slip and drop. The inside box should allow you to raise it and lower it, in addition to providing a tilt. The base for the wrist rest should NOT be raised more than an inch high, it's not a natural or comfortable postion.Before you purchase one on line, find a store to test ride this contraption. I'm certain you'll run in the opposite direction and save yourself a bundl of money.Fellows, please keep working on the NO-TOOL Drawer, but put a tad more money in the "testing" before you take peoples money for a substandard piece of merchandise. This does NOT do your reputation any justice.If anyone out there has a better No-Tool installation drawer, please let me know.. I'm in the market for one.I purchased this keyboard drawer with the intent to carry it with my laptop and plug-in keyboard with me when I travel. Since it is portable, I figured I could just clamp this baby on any desk or table I might find onsite, thus allowing me to quickly and easily set up a little portable office and type away. I do a lot of typing on my laptop, so I have a plug-in ergonomic keyboard. It is very important for me to have my keyboard at the right position. I did not want to go to the trouble and expense of purchasing a computer desk to set up in the other city.This, I thought, was the perfect solution.Sheesh. Was I wrong. This sucker is huge. It's so large that I don't have a suitcase or bag large enough to carry it in.Then I discovered that I could NOT clamp it on JUST ANY desk or table. This baby needs a full three feet of uninterrupted desktop width and two feet of uninterrupted desktop depth (front to back) UNDER THE DESKTOP in order to clamp it on. It is too wide to fit on a card table, but even had it fit width-wise, the table leg folding mechanism was in the way. Every desk or kitchen table or dining room table I tried to clamp it onto, had a vertical piece of decorative trim under the table top that prevented me from attaching the keyboard drawer to it -- or a brace or a leg or a shelf or a drawer or a support-something.If your desk is an old wooden door supported by two filing cabinets, this will work perfectly for you.Finally I tried it on my white plastic folding banquet table that is six feet across. Voila! The keyboard drawer fits nicely with mere inches before the table's handle interferes, clamps on easily enough. There is space for my bulky ergonomic keyboard I purchased this keyboard drawer 7 years ago. When I needed another one for a second desk, I searched several sites and several different keyboard trays/drawers. This is the one that best suited my needs. It's one of the largest keyboard drawers. It's wide enough for a full size keyboard and a 6"x6" mouse pad to sit side by side. (The drawer does come with a very thin 6"x4" mouse pad.) The drawer has a backing, so things won't fall off if pushed too far back. The backing also has holes, which I used to mount a 6 outlet surge protector power strip, giving the drawer the added feature of a charging station. The length/depth of the drawer has enough space to place cell phones and other items at the back of the drawer while charging. The tray comes with a thick wrist pad. I've never had a need for wrist support so I can't comment on whether the wrist pad is effective or not. The only issue I've had is when I rested my elbows on the wrist pad, the front edge of the drawer cracked at the very center. I constantly rest my arms or elbows on the wrist pad. Over the 7 years the crack hasn't gotten any worse. I've mounted a supportive strip to the underside of wrist pad portion of the this new drawer and haven't had any issues with it cracking. Unless a drawer/tray is made to better suit my functional needs, I intend to by this drawer again, if I need another one.I bought this tray with the expectation that it would be great, because out of the trays available on amazon, it was definitely one of the most expensive ones (if not the most expensive). It looked good because I wanted more clearance as I liked to sometimes use my mouse keyboard with the tray tucked in, and most of the other options had maybe half an inch or less of clearance when tucked in – which was a concern as I use a relatively tall vertical mouse, so the other trays may not clear the mouse.Once it arrived, the assembly was relatively ok, but do note that there is a ONE WAY TAB when assembling, so if you need to return it, or if the plastic tab breaks, then you are out of luck. Basically, the rails slide in, and lock the tray to the rails permanently. Great for stability, not so great if something goes wrong with the plastic tab.Anyway, I get the whole thing assembled, and then I realize because the rail runs the whole length of the tray, there is a clearance issue as there is a metal rail that runs the width of my desk in the middle – and if it was mentioned in the description, I definitely missed it.Without the rail going all the way into the desk, there was no way to use the tray as a result. So please check if you have enough clearance for the rail. Getting it disassembled was next to impossible due to the one way tabs as well, so the return is also a pain. You have been warned!For the tray itself, it seems good, and over engineered to fit lots of configurations. The tray has three heights on the rail, and the keyboard and mouse has inserts to adjust the angle. I do wish it wasn't all built in plastic though, because it does raise the question of longevity and durability.I'm very pleased with this keyboard tray and was so happy I could find it online. It seems to be perpetually out-of-stock at other online office supply stores. The price was a bit more than I wanted to spend (it cost more than my desk), but I really didn't want to have to drill holes out of laziness and fear. This tray works exactly as I'd expect. It feels sturdy and hasn't loosened any since I first installed it. I don't hold back from resting my wrists on it when typing and using the mouse, and it's felt as secure as if it were screwed in. My only complaint is that it was a pain to install. The instructions are drawings only, but certainly not as clear and straight forward as assembling IKEA furniture. Plus, one of the tracks didn't actually come as it was supposed to, and it took some trial and error (and scratches and dirty hands) to get the pieces together. Words might've helped. The tray comes with a wrist pad and the bases for the keyboard and mouse areas are separate where the height/angle can be individually adjusted. I bought the tray at the same time as an ergonomic keyboard and ergonomic mouse, and as I mentioned in reviews of those products, I should've spent more time thinking about how the 3 items would work together. The keyboard has its own wrist rest, so now I'm dealing with two and often pull the keyboard up onto the tray's wrist rest to avoid reaching and cramps in the tops of my hands. The ergonomic mouse is vertical and requires more clearance under the desk. The height of the keyboard tray is adjustable and the mouse fits with 1-2cm of space above on the lowest level. A regular mouse probably would work better in this setup, or a keyboard tray with a separate mouse tray that could swivel closer to my body. Still, this keyboard tray was my priority and starting point, and I have no regrets about this purchase.I got this item used so I paid a lot less for it than if it were brand new. It was easy enough to install, though it did take me longer to assemble than just a few minutes for something so simple. This was just from figuring out which part was which and which direction it was supposed to face. The height is adjustable and you have three options, but it is a little of a hassle to change, where you have to look at the pegs on the sides as you're adjusting it. If you are good at balancing the platform, you can adjust each side once, otherwise you will have to do each peg individually. For me, sometimes changing one peg would also change the other on the same side unintentionally. This product works well for desks that can't support heavier keyboard trays. There is even space underneath the tilt platform to store papers.This is the best under table keyboard tray I've ever have.It's very sturdy, heavy duty holding arms, 3 adjustable heights and angles, and the keyboard and mouse angle can be adjusted separately, great design.Highly recommended.I don't usually write reviews, but this product moved me like no other. I'm not sure how other people found this product satisfactory in any way. It can't even hold it's own weight. From an engineering perspective, this product doesn't work, even conceptually - the mounting brackets are heavy as hell and go directly away from the front of the desk. There's only one bolt at the front on each side to counter the weight and the rivet holding it in place isn't sturdy; after attaching the clamp, the rivet bent immediately, which means it won't line up flush to any surface. With JUST the bracket, it slopes down at a 20 degree angle to the back. Since there's nothing fixing the back of the bracket to anything, it hangs awkwardly and twists the front bolt further so it's not flush with the surface. You can only twist the front bolt to finger-tight really, so it immediately loses its grip. I didn't even bother putting any load on it, though I might before I return it. Giggle.I had to double check the instructions and even watch the video to make sure I wasn't taking crazy pills. I have no idea how this got through QA. No clue why they decided to use such heavy metal (feels like cast iron) for a solution that hinges on two shoddy C-clamps, but for the price, I figured it would be a decent solution. Wrong.Save yourself some money and buy two C-clamps and a piece of plastic on a rail, because that would be 3x better than this.